Legal Policies: Course Terms & Important Information

Everything you need to know before purchasing or accessing an azulomo Course.

Welcome to azulomo. This page brings together the legal policies that apply when you purchase, access or use our online Courses and digital educational products.

This is an overview. The applicable purchase terms and product information are provided before you commit to pay. Nothing on this page excludes rights that cannot legally be excluded.


BEFORE YOU ENROL

Explore who The Slow Living Hosting Masterclass™ is for, what you will learn and what is included.

READ BEFORE YOU ENROL →


COURSE AGREEMENT

Our primary purchase agreement explains Course access, permitted use, payments, your responsibilities and our commitments.

READ THE COURSE AGREEMENT →


REFUND POLICY

Our Refund Policy explains payments, instalment plans, cancellations, chargebacks and any money-back guarantee offered with your purchase.

We do not offer voluntary change-of-mind refunds, cancellations or credits unless an express money-back guarantee was offered with your purchase. Statutory cancellation rights and mandatory remedies remain unaffected.

For digital content, a cooling-off right ends only when the required consent, acknowledgement, confirmation and supply conditions are met. Providing login access alone does not automatically remove it.

READ THE REFUND POLICY →


COMMUNITY TERMS

Where advertised, community access and live Q&As with Elke, founder of azulomo, are complimentary for the stated period and governed by the Community Terms provided before joining.

The community is new and growing and may have few or no other members. Membership, attendance and peer interaction are not guaranteed; sessions may include just Elke and one participant. Low participation, missed sessions or non-use do not, by themselves, create a refund entitlement or cancel instalments properly due. We will provide benefits as advertised, subject to applicable legal rights.


CERTIFICATION & BADGES

Our certification information explains eligibility, completion requirements and permitted badge use.

Certification recognises Course completion, not independent professional accreditation or property inspection unless expressly stated. Certificates and badges must be used under their applicable terms.

READ THE CERTIFICATION INFORMATION →


INTELLECTUAL PROPERTY

Rights in original Course Content belong to azulomo or the relevant rights holders. Purchasing access does not transfer ownership or permit sharing accounts or restricted materials.

Except where permitted by law or licence, you must not copy, adapt, distribute, resell or commercially exploit protected Content. Applying your learning within your own hospitality business remains subject to the Course Agreement.

Restricted materials must not be uploaded to AI services without express authorisation. Other AI, automated extraction and dataset uses are governed by our intellectual property terms and applicable law.

READ THE COPYRIGHT & INTELLECTUAL PROPERTY POLICY →


PRIVACY & COOKIES

Our Privacy Policy explains how we collect, use, store and protect personal information, including relevant purchase, agreement and Course-activity records used to administer services and handle disputes.

READ THE PRIVACY POLICY →

Our Cookie Policy explains tracking technologies and your choices. Accepting purchase terms does not constitute consent to optional marketing or non-essential tracking.

READ THE COOKIE POLICY →


AFFILIATE DISCLOSURE

Some recommendations contain affiliate links. We may earn a commission if you purchase through them, at no additional cost to you. Relevant commercial relationships are disclosed.

Recommendations reflect our assessment, not a guarantee of suitability. Review the provider’s information, pricing and terms before purchasing.


THIRD-PARTY RESOURCES

We may link to independent tools, websites and services. We do not control their content, availability or privacy practices. A link alone does not imply endorsement.

Independent purchases have their own terms. Using third-party platforms does not remove our responsibility for our own representations or services we contract to provide.


UPDATES & APPLICABLE TERMS

Your purchase is governed by the terms validly incorporated into your contract and binding product information provided before purchase.

Subject-specific policies take precedence over this overview on their subject, subject to mandatory law. Publishing new policies or continuing to use a Course does not automatically replace existing purchase terms.

Course changes must comply with the Course Agreement and applicable law. Promised access, features and updates cannot be removed arbitrarily.

Any required agreement to immediate digital supply and acknowledgement of losing cooling-off rights must be obtained separately from general acceptance of terms.


GOVERNING LAW

Portuguese law governs the applicable purchase terms. Business disputes fall within the exclusive jurisdiction of the competent Portuguese courts, unless mandatory law or a separate written agreement provides otherwise.

Consumers retain mandatory protections and access to courts and dispute-resolution procedures available by law. Nothing on this page excludes rights that cannot legally be excluded.


QUESTIONS & CONTACT

For questions, support or complaints, contact hello@azulomo.com.

We look forward to welcoming you to azulomo and supporting you as you shape a stay that is more worth choosing.


Updated: 1 November 2026