Pre-Splash:

The Guest Journey Decoded

Not all guests are created equal—and that’s exactly why understanding who they are matters. When you tune into their emotional journey and travel type, you can design stays that feel personal, build loyalty, and grow your business with intention.

This isn’t about guesswork—it’s strategy. Guest insight lays the foundation for sustainable profit, stronger reviews, and long-term growth. Explore the full guest journey series and start turning emotional understanding into measurable returns.

 
 
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Anchor Points → Decoding the guest journey — Know Your Guests


Pre-Splash - Guest Journey Maps

Laying the Groundwork: What Every Host Should Know First

Understanding who your rental attracts—and who you want to welcome—is key to crafting meaningful stays. By combining guest journey mapping and emotional insights with intentional listing, amenities, and communication, you create experiences that truly resonate. Explore our azulomo guides for practical tools and expert tips, and learn the art of drawing in your perfect guests.

 
 
 
 
 
 
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